Shipping policy

Shipping Policy

Ship Date All editions of the Friends Furever Mail Club ship on the 12th of each month. Orders placed after the 25th will begin with the following month's edition. To ensure every box is packed with care, subscriptions placed after the 25th of the month will begin with the next available mailing. For example, subscribing by June 25th means your first mailing ships July 12th. Subscribing after June 25th means your first mailing ships August 12th — worth the wait, we promise!

Shipping Method We ship via USPS First Class Mail as a letter or flat mailer. Estimated delivery is 3–7 business days after the ship date, though delivery times may vary.

International Shipping We now ship worldwide via USPS First Class Mail International. International orders are subject to a $2.00 shipping fee. Please note that international shipments do not include tracking. Estimated delivery time is 3–6 weeks. Any customs duties, taxes, or import fees are the responsibility of the buyer. We are not responsible for delays caused by customs processing.

Tracking Because we ship as letter mail, tracking is not included by default. You won't receive a tracking number, but you will receive a shipping confirmation when your edition goes out. If you have any concerns about your delivery, don't hesitate to reach out!

Where We Ship We ship within the United States and worldwide. See the International Shipping section above for details.

Missing Mail (USA) If your edition hasn't arrived within 2 weeks of the ship date, please reach out and we'll do our best to make it right! We are not responsible for mail lost or delayed due to USPS errors, but we will always try to help.

Missing Mail (International) For international orders, please allow 6–8 weeks from the ship date before considering your edition missing. USPS First Class Mail International does not include tracking, so we are unable to monitor delivery status once your mail leaves the US. If your edition has not arrived after 8 weeks, please reach out and we'll do our best to make it right. We are not responsible for mail lost or delayed due to USPS errors or customs processing, but we will always try to help.

Address Changes Please make sure your shipping address is up to date before the 20th of each month. Address changes requested after that date may not be applied until the following month's edition. You can update your address by contacting us directly.

Questions? Feel free to reach out — we're happy to help!